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  globe01.gif (1676 bytes)  International Orders  globe01.gif (1676 bytes)

We have great news for our Lact-Aid customers outside the USA!

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We can ship orders to you anywhere in the world!  Rates vary so widely,  we are not able to provide a detailed chart for you to estimate your shipping/handling costs. However, we do show some examples below of costs for several countries to give you a general idea. Before you actually place an order, we recommend that you contact us for an estimate to your country. Review the helpful information provided below, and use our convenient form to request an estimate of shipping costs.

  • International Shipping Estimates
  • Duty, Tarrifs, Taxes
  • Payments
  • Shipping Methods
  • Insufficient Shipping Information
  • Parcel Tracking Service
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    International Shipping Estimates 

    You can request an estimate by phoning, faxing or emailing us. Use the convenient Form below to fax us, or for reference when emailing or phoning us. If you are not in a hurry, you may also mail your request.
    Lact-Aid International, Inc. P.O. box 1066, Athens TN 37371-1066 USA
        Phone: 1(423)744-9090    FAX: 1(423)744-9116     Email: orders@lact-aid.com

    To help us prepare your estimate, please print out and complete the International Shipping Estimate Request/Order Form. We will use the information to calculate the estimated shipping/handling costs we would charge in addition to the product cost. We will then give you the information and wait for your order. After receiving your order, we will prepare an invoice, pack and weigh the package, calculate final costs, prepare export documentation, and ship your order. If you provide us your email address, we send you a Confirmation with your parcel Tracking Number.

    INTERNATIONAL SHIPPING ESTIMATE REQUEST
    PRINT THIS FORM: Use it to phone, or fax or email your request for an  International Shipping Estimate.      Date:
    Name: Email:
    Title: Daytime Phone:
    Street Address: Home Phone:
    Apt.: Fax:
    City: Country
    Postal Code:
    Select One:
    |_|  Estimate the FASTEST SERVICE.
    |_|  Estimate the most economical service with Tracking Service
    |_| Estimate the most economical service without  Tracking Service

    |

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    Duty, Tarrifs and Taxes

    Please note that there may be Import Duty, Tarrif and Taxes charged at the destination country. We have no control over these and receive none of the fees collected.  Such fees are entirely separate from product costs and our shipping/handling fee charged to you at the time you place your order.

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    Payment for International Orders

    We strongly recommend paying for International Orders by credit card.  This expedites service, eliminates the need for adjusting orders if insufficient payment is received, and simplifies differences in currency exchange rates. If no credit card is used, you must send payment with your order.  Payment must be in US funds via International Money Order, or a check drawn on a USA bank. Please contact us prior to ordering so we can determine the total product costs and ship/handling fees for you.   Payments received that are insufficient will result in an order being adjusted (less quantity being sent).

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    Shipping Methods

    We can ship via several methods. We highly recommend Global Priority Mail or International Express Airmail.  Delivery is fast. Global Priority Mail does not provide Tracking Service.  International Express Airmail parcels are barcoded for continuous tracking from here to your destination. Lost parcels are extremely rare.  Note, destinations are limited for International Express Mail and Global Priority Mail.   Other options include: UPS Worldwide Express, UPS Worldwide Expedited, Airmail Letter Package, Air Parcel Post, and Surface Parcel Post.  Lact-Aid is not responsible for replacing lost shipments.

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    Parcel Tracking Service & Order Confirmation

    Provide us with an email address and we can send you an Order Confirmation when your order is shipped. If sent via UPS Worldwide or International Express Airmail, we will include your  Tracking Number, so you will be able to track your parcel at any point from our headquarters to your destination.

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    Insufficient Shipping Information

    Sometimes we receive an emailed or faxed order, to be charged to a credit card, but insufficient information is provided about the desired shipping method.  In this case, we will make an effort  to contact the customer. If we are not able to reach the customer within 24 hours after receiving the order, we will select a shipping method that assures Mother and Baby will not experience a disruption in breastfeeding due to running out of supplies.  For example, We will ship via International Express Airmail, or UPS Worldwide Expedited Air, or UPS Worldwide Express Air, depending on availability to a country, for fastest service.

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    This page last updated: May 08, 2008

    ©  Copyright 1996 - 2008 by Lact-Aid International, Inc. 
    All rights reserved.  Maintained by Lact-Aid International, Inc.