Email us to obtain a Return Authorization. (RA Number).
Only unopened LA Systems and supplies are returnable for a refund. We cannot accept returns on opened LA Systems, parts and accessories or unused parts that were part of an opened System due to hygiene reasons, no exceptions please do not ask.
LA Return and Refund Policy applies only to items you have purchased directly from Lact-Aid International. It does not apply to items you purchased or received from other sources.
The Lact-Aid Nursing Trainer is designed for intimate use by Mother and Baby. Federal Law prohibits the reuse of this type of product; therefore for health and hygiene reasons this product it is not returnable if tamper-evident bags or the clear box is opened and the tamper-evident safety seal is broken.
Ship/Handling Fees & unearned discounts are not refundable.
Customer pays shipping to return items. COD returns will be refused.